How to Fix Disney Plus Stuck on Loading Screen (7 Methods)

Disney Plus is a special application that provides various entertainment services to its users. But if such a good service often stops working, then the user gets angry at it, never talks about using the service, and gets annoyed.

When you also turn on your Disney Plus, it hangs on the start screen. This is a frustrating thing, then. This problem is especially noticeable in users using PS4 and PS5. But you don’t have to worry so much about what you’re thinking.

You refresh or restart your web browser or your Disney Plus app. Close any program or application in the backend of your device. Check your Internet connection and see if it meets the requirements of your Disney Plus app.

Apart from PS4 and PS5, there are also many complaints about your loading screen getting stuck in other devices like smart tv, Roku, windows PC, MacBook, etc. We started to find this problem when we faced the same problem ourselves.

In today’s article, we will see what to do when your Disney Plus is Stuck on the Loading Screen. Today we will discuss in detail the reason why this screen stops working and the solution to it.

In This Post

What’s the Reason Behind the Disney Plus Loading Screen?

Before we make any kind of correction, we need to know why our screen hangs. The various reasons for this are given below.

Poor Internet: The main reason for this problem may be your slow or bad internet connection. Before adding any updates, check once your Internet is working properly. If your internet speed is not enough for Disney Plus, talk to your internet service provider about speeding up.
Malicious Cache and Data: Disney Plus may be responsible for caching data for another loading screen. If you have been using this application for a long time, but it is not clear from time to time, then this problem may occur.
Disable ad-blockers: This can be a problem even if you use an ad-blocker for your computer or mobile. That’s why you disable Adblocker and then try to open the application again and see if the screen hangout problem is still running.
Router Address Incompatibility: You may encounter Disney Plus loading screens, often due to network incompatibility. To prevent this problem, you can try turning off the IPv6 address on your router and check if the loading screen problem on Disney Plus is still running.
Outage Problem: There is often a problem with Disney Plus’s server, which is useless if you try another solution. So before trying any solution, check the Disney Plus server.

Suggested Read: Disney Plus Not Working on Samsung TV: Try These Fixes

How to Fix Disney Plus Stuck on the Loading Screen Issue?

We have discussed some common reasons for stopping the loading screen. So let us know why the loading screen of Disney Plus hangs. Now we will talk about some solutions to fix it.

Power Cycle Your Smart TV and Devices

In the case of most electronics, power cycling solves many problems, big and small. If you’re having trouble with Disney Plus, try power-cycling your smart device once, and see if the problem changes.

To power a smart device, you need to take the following steps

First, turn off your smart TV with the help of a remote and disconnect it from the main power plug in the wall.
Hold the power button on your TV for at least 30 seconds.
Now disconnect your router from its main power plug.
Then let it rest for 20 to 25 minutes.
After these 20 minutes, plug and restart your router.
Turn on your smart tv after the router reboots completely.
Now connect your smart tv to the router.

Once the router is connected, check that the loading screen in Disney Plus is still on.

Clear Corrupted Cache & Data

Your Disney Plus app or browser’s data and cache may be corrupted if you haven’t cleared it in a long time. So you can face the loading screen on your Disney Plus app.

To clear the cache data from your Disney Plus app, you need to take the following steps

Open Settings in your streaming device, or open the Application Manager for Applications.
Now launch the Disney Plus app and click on the Force Stop button.
From now on, be sure to force stopping Disney Plus and the next open storage.
Now click on the Cache Clear button, then click on the Clear Data button.
Then make sure to clear the data from the Disney Plus app and launch.

After clearing the malicious data and cache, check if you are still experiencing screen loading.

Suggested Read: Disney Plus Keeps Changing Language | FINALLY FIXED!

Check your Internet Connection

Slow or faulty Internet can cause loading problems on your Disney Plus app. Check if your internet connection is working as required. If you have problems with your internet connection, you can hang out at the welcome page of Disney Plus Applications.

Open YouTube or any other similar application and play the video to see if the Internet works properly. You can also check the speed of the Internet with the help of fast.com. Try to move your router as close to the streaming device as possible to improve the speed and connectivity of the Internet. You can use an Ethernet cable for the best internet speed and connectivity.

If you are just experiencing this problem on your current connection, you can try using any other source of internet connection. Turn on the hotspot of your smartphone and connect your tv to this hotspot connection. Launch the Disney Plus app and check if the screen loading problem continues.

If you can run the Disney Plus app without any problems, shift your net connection to WiFi or another older network. Many users can fix the Disney Plus stuck on the loading screen by switching between different internet connections. If you are still experiencing this problem after restarting your device, you can contact the Disney Plus support team.

The following steps must be taken to reboot your router

Disconnect your router from its main power plug.
Now, wait for 10 to 15 minutes.
Then plug in the router again and turn on the power.
Now, wait for the router to reboot.

After the router reboots, connect your smart tv and launch Disney Plus and check if the loading screen problem is still running.

Disable IPv6 in Router Settings

Many users have reported that they were able to fix the problem on the Disney Plus loading screen by disabling ipv6 in their router settings. To access the router’s settings, you need to find the login address located on the back of the router.

Follow the instructions given to do so

Open your browser and enter your router login address.
Now enter your login id and password.
Go to Settings after login.
Click on the Advanced Settings option.
Now click on the ipv6 option.
Disable or close ipv6 and save it.

After all these processes, launch your Disney Plus app and check if the loading screen problem is still running.

Suggested Read: Samsung TV Plus Not Working? | Here’s What to Do

Update the Disney Plus App

You can use your Disney Plus on Firestick, Roku, Smart TV, Android or iOS, etc. If you haven’t updated the application in a long time, you should update it without wasting time.

The following steps need to be taken to update Disney Plus

You must first open the Play Store to check for updates to your application.
Type Disney Plus in the search bar and search for it.
After this application arrives, if there is any new update available, then click on update.
Now, wait for the new app update.

Launch the application after it has been updated, and now check if the loading screen problem is still running.

Disable Adblockers

This solution is for people who use Disney Plus in their web browsers. Many Disney Plus users have noticed that the solution comes when they disable the Adblocker extension in their web browser.

You will then need to take the following steps to disable the adblocker

Open your browser, then why not use any browser, whether it is Chrome or Edge?
After opening this browser, click on the three dots shown on the right side.
Now you have to go to More Tool Extension.
Then click Adblock in the Extensions menu and disable it.

After disabling Adblocker, you will need to visit your Disney Plus and check to see if your problem has improved. If you feel that the problem has not been modified, then you should disable the other extensions as well. Re-launch Disney Plus to find the real culprit extension. To completely solve this problem, uninstall the defective extension and enjoy Disney Plus.

Try Streaming Another Show

Did Disney Plus encounter endless loading while trying to stream content to your Disney Plus app, and your device doesn’t work for your device even after cycling? So there may be some problems with the show or movie you are trying to stream, or it may have been removed from the Disney Plus app. Try playing any other movie or show on your Disney Plus and see if it really works.

Suggested Read: ESPN Plus Not Working | How To Fix In Seconds

How to Fix Disney Plus Loading Problem on Smartphones and Ios Devices?

Here are some solutions that can help you fix the problem of not being loaded evenly on Disney Plus Android smartphones and iOS devices.

Restart your smartphone.
Uninstall your Disney Plus app and restart your phone. After doing this, install the Disney Plus app again.
Long press on the Disney Plus app on your smartphone and then click on the app information displayed. Now force stops the app, then clears the cache and data.
Now check if there is any change in your problem, and one thing to keep in mind is that you should always use the latest version of the Disney Plus market to eliminate such problems.

Most Commonly Asked Questions

Why is my Disney Plus stuck on the loading screen?

Your Disney Plus app or browser’s data and cache may be corrupted if you haven’t cleared it in a long time. So you can face the loading screen on your Disney Plus app.

Why is Disney Plus not loading on my TV?

First and foremost, make sure your device is compatible with the Disney Plus app. Navigate to your device’s firmware settings page and check for updates. Try re-installing your device by deleting the Disney Plus app from the App Store. Try logging in with the same details on a different compatible device.

Why is Disney Plus just spinning?

If you see a spinning wheel while using the Disney Plus app, please follow the steps below: Close or restart your web browser or app and reopen it. Close other apps on your device that may be running simultaneously.

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Conclusion:

In today’s article, we have tried to cover every problem and its solution regarding the Disney Plus Stuck on Loading Screen. If, after all these processes, your problem does not change, then you can try to contact the Disney Plus support team.